How does Apple’s new warranty policy affect your device repairs?

Apple's updated warranty policy now excludes screen cracks on iPhones and Apple Watches, placing repair costs on users, but Apple Care Plus offers a more affordable repair option.
Apple Unveils New Product Updates At Its Cupertino Headquarters
Apple Unveils New Product Updates At Its Cupertino Headquarters / Justin Sullivan/GettyImages

Apple's standard one-year warranty has been a safety net for many, covering products like the iPhone, iPad, Mac computers, and Vision Pro. However, a recent policy update has significantly altered this coverage landscape.

As reported by 9to5Mac, Apple emphasizes designing products to be hard to break rather than easy to repair. This approach has led to a crucial change in their warranty policy. Now, thin cracks in the screens of iPhones and Apple Watches are no longer covered by the standard one-year warranty.

This means users experiencing such damage will not benefit from the free coverage Apple previously offered with product purchases. It’s important to note that Apple's one-year warranty doesn’t cover cosmetic damage like scratches or dents unless it's proven to be Apple’s fault. In cases of manufacturing defects, Apple would cover the repair costs.

However, most aesthetic damage and screen cracks result from user actions. Consequently, these damages are now considered accidental, placing the financial burden of repairs squarely on the customers. This policy shift primarily affects iPhone and Apple Watch users. iPad and Mac owners are still covered for such damages under the previous policy.

For iPhone and Apple Watch users, repair costs can be substantial. For instance, repairing an iPhone 15 Pro Max screen can cost around 322 dollars, a significant expense for those without additional coverage.

Fortunately, Apple offers AppleCare Plus, an extended warranty service that can considerably lower repair costs. This service allows users to pay a reduced fee for repairs due to accidental damage. With the changes in the standard warranty, AppleCare Plus becomes an even more valuable option for those looking to protect their devices and avoid high repair costs.

In essence, Apple's recent warranty policy update underscores its commitment to durability but also shifts more responsibility onto users for the care and maintenance of their devices. For consumers, this means considering additional protection plans like AppleCare Plus to safeguard against unforeseen repair expenses.